What is your return policy?
At Badd Habit we want you to love what you order. If you're not satisfied with your purchase, please return the item(s) for an exchange, refund or credit. All returns must be made within 60 days of placing your order. We do not accept returns or exchanges after the 60-day period.
Please fill out the return form found on the back of the invoice from your order. Indicate what you are returning and why. Please let us know if you would like to return your item(s) for an exchange, refund, or Badd Habit credit.
If you are asking for an exchange, we will send your replacement item(s) at no charge. IF the item(s) you request is not available when the return is processed, we will issue you Badd Habit credit instead. If you do not want the credit, you can email us and change it out for a refund or a different item(s).
If you are asking for a refund, you will only be reimbursed for the item(s) returned.
The original shipping cost is non-refundable.
Please Note: You will be responsible for the shipping charges associated with sending
the return back.
All returned items must be in the original condition you received them in. We do NOT accept back washed items. If a washed item is returned, we will refuse it and ask you to pay to have it returned to you.
If you have any other questions about returns please feel free to email us at
sales@baddhabit.com
In order to process your return, please include your name, email address and order number along with the item(s) that you are returning.
The item(s) I revived was defective or incorrect. Do I have to pay to ship it back to you?
If you received the wrong item or if the item is defective, we will reimburse you for the cost of shipping the item back to us. Please send the item back regular mail and include your receipt with the return. We will not reimburse for express shipping.
We also cannot refund the original shipping cost.
I have sent back a return, but haven't heard anything back?
Returns can take 1-2 weeks to be processed once we receive them. When your return is processed, we will send you a notification email. Check your spam folder to make sure the notification didn't get marked as spam.
